This was the first and last time I will order from this establishment. If zero was an option I would definitely choose that. There was no option to order rice with my meal. They forgot my drink. I ordered Mongolian Beef...it had NO flavor. It was the most bland "spicy" dish I have ever tried to eat. After 2 bites my stomach was upset.
If I could give this zero stars I would, I found pork heart in my food that I ordered without pork and there were feathers in my chicken wings, they also messed up my orders. I would not recommend
THE BEST chinese in rochester. spot on every time.
I have enjoyed the food at Lius Garden for years. Unfortunately tonight's order will be my last one with them. On tonight's pickup order I included a soup which the person who put the order together clearly did not close correctly or put flat in the bag. I transported the order standing completely flat but the soup was evidently leaking during the ride home. When I lifted the bag up the bottom completely gave way spilling the order in the interior of my car. After trying to clean the mess and limit the staining in my vehicle I called Lius to let them know of the situation. The person I spoke to began to immediately blame me repeating "It was fine when it left here". Was kind of surprised a business that I have patroned on pretty much a weekly basis going back to their original location would not have tried to fix their mistake or most importantly even taken a second to apologize for the issue. Food was good but if this is the customer service being offered my business is going elsewhere.
Great food, service and price. Will be coming back, but I think I ordered too much. My GF usually orders, but I thought I would try my hand in it. The Pu-pu Platter for Two was more than enough, but we needed the rice as well. Worth the price and have leftovers for a couple days at least.
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